How To Pay Your Bill

Hampton Shaler Water Authority (HSWA) offers multiple ways for our customers to pay their bi-monthly bills.

In person at HSWA’s office:

All HSWA customers can pay their bills at the Authority office located at 3101 McCully Road, Allison Park, PA 15101. Office hours are 8:00 a.m. to 4:30 p.m. Payments can be made by cash, check, money order or debit/credit card. If paying by debit/credit card an additional fee would apply.  We also have a night deposit box located by the front entrance to the building where only payments made by check can be placed after hours.

Drop-off location at the Shaler Township Municipal Building:

Another location to drop off HSWA bills would be the Shaler Township Municipal Building, 300 Wetzel Road, Glenshaw, PA 15116. PAYMENTS HAVE TO BE PLACED IN THE WHITE DROP OFF BOX LOCATED IN THE VESTIBULE. There is no longer counter service available there.  Acceptable forms of payment at this location are checks or money orders made payable to HSWA. No cash will be accepted. There will be a one-day delay in processing of payments paid at the Shaler Township Municipal Building. PLEASE BE AWARE OF THE DUE DATE.

Drop-off location at the Etna Borough Building:

Payments can also be dropped off at the Etna Borough Building, 437 Butler Street, Pittsburgh, PA 15223.  PAYMENTS HAVE TO BE PLACED IN THE BROWN DROP OFF BOX LABELED ETNA BOROUGH LOCATED AT THE ENTRANCE TO THEIR PARKING LOT ON THE SIDE OF THEIR BUILDING.  No counter service is available here. Acceptable forms of payment at this location are checks or money orders made payable to HSWA.  No cash will be accepted.  There will be a one-day delay in processing of payments paid at the Etna Borough Building.  PLEASE BE AWARE OF THE DUE DATE.

By mail:

The bill payment address ONLY is (no correspondence to be mailed here):

PO Box 644391
Pittsburgh, PA 15264-4391

Automatic Payment Withdrawal from your bank account:

The Authority also offers an automatic debiting program. Just complete the Automatic Payment Withdrawal Application, enclose a voided check and mail both back to the Authority office at the address listed below. Please do not mail this form to the bill payment address as it will not be received here.  You will continue to receive your bi-monthly water/sewer bill; however, this is merely a statement that should NOT be paid. On your bill it will state “DO NOT PAY–ACH CUSTOMER”. Your checking/savings account will automatically be debited for the net amount due on the due date that appears on your statement.

Hampton Shaler Water Authority
P.O. Box 66
Allison Park, PA 15101

Paperless e-billing from your bank account:

You can also sign up for paperless billing. Just give us your e-mail address and check “Yes” for paperless billing on the “Automatic Payment Withdrawal Application”. Your statement will be e-mailed to you during the month you are billed. When you select this option you must also sign up for automatic payment withdrawal.

Hampton Shaler Water Authority
P.O. Box 66
Allison Park, PA 15101
Automatic Payment Withdrawal Application

Via Credit Card:

HSWA customers can also pay through our online portal at this link.  HSWA offers payment of bills by credit card as an optional method of paying as a convenience to our customers. As you may be aware, most credit card companies will charge the vendor up to 4% when a customer uses a credit card, the vendor then directly passes this cost on to the consumer in the way of higher prices. The Board of the Authority did not feel that it was fair to pass this cost on to all customers. The credit card company that the Authority uses passes the credit card fee directly to the user, the Authority does not receive one penny of that fee. The Board of the Authority feels that this is the most equitable way to offer credit card service for convenience yet be fair to all customers.

Our online payment system will accept Visa, MasterCard, Discover and American Express.  At this time we are not accepting electronic check payments.  The fee to pay by credit card is $3.00 for every $100.00 charged.

                                    Credit Card Charge                                  Service Fee

 $    1.00   through    $100.00                               $  3.00

$100.01   through    $200.00                                 $  6.00

$200.01   through    $300.00                                 $  9.00

$300.01   through    $400.00                                 $12.00

$400.01   through    $500.00                                 $15.00

           And so on . . .                                      And so on . . .

If you do not wish to pay the service fee, please consider our Automatic Payment Withdrawal options shown above.