FAQ’s

To establish services as a tenant, please visit the Authority office during our business hours, 8:00 a.m. to 4:30 p.m., Monday through Friday.

• If you are renting, a copy of the first and last pages of the lease agreement must be submitted to the Authority along with proof of identification, a brief rental application will need to be completed and a deposit paid by check or cash (please contact the Authority office for the deposit amount).  An application can be accessed by clicking on the link below.
• If you are a property owner, a brief application must be completed and submitted to the Authority along with proof of identification.  An application can be accessed online by clicking on the link below.  No deposit is required.  Application and photo ID can be submitted from your personal email to:  info@hswa-pa.org.

Rental Application for Water/Sewer Service

Property Owner Application for Water/Sewer Service

Bills are sent on a bi-monthly basis. The next bi-monthly reading scheduled for the property will generate your first bill.

Yes, every residence in the Hampton Shaler Water Authority system is required to have a dual check backflow preventer installed directly after the water meter.  If you do not know if you have one, please contact our office and we would be happy to schedule a serviceman to verify.  Failure to comply with this requirement may result in a delay of your closing.

You can click on the links below for more information.

Residential Backflow Preventer Letter

Residential Backflow Form

If you need to discontinue service at your residence, please contact the Authority during business hours, 8:00 a.m. to 4:30 p.m., Monday through Friday, to schedule your appointment for a final reading. The office telephone number is 412-486-4867. When you call, you will need to have the following information:

1. Your account number and/or service address
2. The date you need to have your service discontinued
3. Your forwarding address for the final bill

A representative of the Authority will be at the service address as pre-arranged. We are able to specify either a morning appointment, 8:00 a.m. to 12:00 p.m., or an afternoon appointment, 12:30 p.m. to 2:30 p.m. The water will not be turned off unless specifically requested. Therefore, the service is automatically transferred to the new owners as of the date of the final reading. A final bill is usually generated within two weeks after the final reading has been taken.

The Authority issues a bi-monthly bill, which is due 20 days after remittance. Any charges not paid within this time frame will be assessed a 10% late fee. These charges will appear on a Reminder Notice and are due within 15 days of issuance. If you feel you have received a Reminder Notice in error, please contact the Authority at 412-486-4867.
Outstanding charges not paid through the Reminder Notice will result in the Authority posting the property with a termination notice. If a payment and/or payment arrangement has not been made by the date of termination, service will be discontinued.
If your service is discontinued for nonpayment, a turn-on fee will be assessed to your account. The turn-on fee is $75.00 during business hours, 8:00 a.m. to 2:30 p.m., Monday through Friday, excluding holidays, and $145.00 at all other times.
Any questions and/or discrepancies concerning your bill should be directed to the office staff by calling 412-486-4867.

Click here for the current Rate Schedule

Click here for the current tapping fees

The Hampton Shaler Water Authority does not maintain the sewer system, but we do provide a billing and collection service for the Townships of Hampton and Shaler, the Borough of Etna, the Borough of Sharpsburg, as well as a portion of Indiana, O’Hara and McCandless Townships. This allows most residents to pay for both water and sewer services on one bi-monthly statement. Even though the Authority does sewer billing for the Townships of Hampton, Shaler, O’Hara, Indiana, McCandless, Etna Borough and Sharpsburg Borough, they do have separate sewer usage rates. The rates listed below are per a bi-monthly bill:

Township of Hampton– Customers are billed for sewer use based on their actual water consumption. The rate is $3.36 per 1,000 gallons for the first 10,000 gallons sewer usage. Thereafter, the rate increases to $5.64 per 1,000 gallons. There is a $103.92 ready-to-serve charge, which is included and payable whether or not there is any usage. If you have any questions regarding the sewer system, please direct your call to Hampton Township at 412-486-0400 during business hours.

Borough of Etna – (Monthly Billing) Customers are billed for sewer use based on their actual water consumption. The rate is $17.98 per 1,000 gallons sewer usage. There is a ready-to-serve charge of $13.38 which is included and payable whether or not there is any usage. If you have any questions regarding the sewer system, please direct your call to the Borough of Etna at 412-781-0569 during business hours and 911 after hours.

Borough of Etna Garbage Collection – Etna Borough residents are billed for garbage collection. Customers are billed $33.83 per monthly bill.   No Seniors Rate available (65 yrs. & older) in 2021. If you have any questions regarding your garbage collection, please direct your call to Waste Management at 1-800-458-4090.

Borough of Sharpsburg – (Monthly Billing) Customers are billed for sewer use based on their actual water consumption.  The Sharpsburg rate is $6.25 per 1,000 gallons sewer usage. The ALCOSAN rate is $11.92 per 1,000 gallons sewer usage. There is a Sharpsburg ready-to-serve charge of $1.34 and an ALCOSAN ready-to-serve charge of $8.35. If you have any questions regarding the sewer system, please direct your call to the Borough of Sharpsburg at 412-781-0546 and 911 after hours.

Borough of Sharpsburg Garbage Collection – Sharpsburg Borough residents are billed for garbage collection.  Customers are billed $35.75 per monthly bill. If you have any questions regarding your garbage collection, please direct your call to Waste Management at 1-800-458-4090.

Township of O’Hara – Customers are billed for sewer use based on their actual water consumption. The rate is $15.72 per 1,000 gallons sewer usage. There is a ready-to-serve charge of $22.33, which is included and payable whether or not there is any usage. If you have any questions regarding the sewer system, please direct your call to O’Hara Township at 412-782-1400 during business hours and 412-473-3056 after hours.

Township of Indiana – Customers are billed for sewer use based on their actual water consumption. The rate is $14.67 per 1,000 gallons sewer usage. There is a ready-to-serve charge of $16.70, which is included and payable whether or not there is any usage. If you have any questions regarding the sewer system, please direct your call to Indiana Township at 412-767-5333 during business hours.

McCandless Township Sanitary Authority – Customers are billed for sewer use based on their actual water consumption. The rate is $8.88 per 1,000 gallons sewer usage. Non-residential customers pay $11.11 per 1,000 gallons sewer usage. There is a ready-to-serve charge of $20.00, which is included and payable whether or not there is any usage. If you have any questions regarding the sewer system, please direct your call to McCandless Sanitary Authority at 412-364-2119 during business and after hours.

Township of Shaler – This area is served by the following:

ALCOSAN (Allegheny County Sanitary Authority) Sewer Service: This charge is assessed by ALCOSAN and is for the treatment of sanitary sewer waste. Shaler Township does not maintain facilities for solid waste treatment. Shaler Township contracts with ALCOSAN to provide this service to the residents of Shaler Township. Customers are billed for sewer use based on their actual water consumption. The rate is $11.92 per 1,000 gallons sewer usage. There is a $16.70 ready-to-serve charge, which is included and payable whether or not there is any usage. If you have any questions regarding the sewer system, please direct your call to ALCOSAN at 412-766-6696.

Shaler Sewer Charges or Girty’s Run Sewer Charges: Residents of Shaler Township reside in either the Girty’s Run or Shaler Township sewer area. Residents are charged one of the above charges but cannot be charged for both. Your service area is noted in the summary of charges on your bi-monthly water/sewer bill. These charges are assessed to maintain the sanitary sewer lines used to transport the solid waste to the ALCOSAN treatment plant. Current charges for either of these services areas follows:

Shaler Sewer Charge: Bi-monthly customer ready-to-serve charge of $12.50 and a per 1,000 gallon charge of $5.25.

Girty’s Sewer Charge: $3.50 per 1,000 gallons. Bi-monthly customer service charge of $11.50 (includes 3,000 gallons of usage). Girty’s Run charges are assessed by the Girty’s Run Joint Sewer Authority. Questions regarding these rates should be directed to 412-821-3497.

The Townships of Hampton, Shaler, O’Hara, Indiana and McCandless allow the use of a sewer deduct meter. This meter is purchased from the Authority at a cost of $400.00 and is installed by your plumber on the waterline dedicated to your outside watering. After your plumber has installed the deduct meter, please call the Authority for an inspection and the installation of a reading device. If you have this meter installed, you are not billed for the sewer portion for any usage that passes through this meter.

Applications can be mailed to HSWA, PO Box 66, Allison Park, PA 15101 or emailed to info@hamptonshalerwater.gov or dropped off at HSWA, 3101 McCully Road, Allison Park, PA 15101.  Click on link below for our application.

Employment Application

The procedure is in the Authority’s Open Records Policy which you can review by clicking on the link below.

Request for Public Information Form

HSWA Open Records Policy